The Follow-Up Chase
Who is watching patients who need additional imaging, biopsy, short-term follow-up, or outcome documentation?
Pricing & Trust
Before We Talk Price, Let's Talk About the Work
Breast imaging follow-up, patient communication, audit readiness, reporting, clarification, and documentation already cost your facility something.
Sometimes that cost appears on an invoice. More often, it is hidden inside staff time, interruptions, rework, overdue follow-up, manual reporting, patient letter handling, and the quiet pressure placed on the people who keep the department moving.
Mammologix starts with the work — not a sales pitch, not a software demo, not a package we try to force into your workflow.
We look at how your facility manages breast imaging tracking, communication, compliance support, follow-up, and reporting — then help you decide whether Mammologix belongs in that process.
Most systems help you manage the work. Mammologix helps carry it.
Domain Fluency
You Will Know Quickly Whether We Understand Your World
Breast imaging has its own language, pressure points, obligations, personalities, and daily realities. This is not theoretical work. Mammologix was built in that world.
We understand the details because the details are the work.
The daily realities
- A patient needs follow-up.
- A report does not line up cleanly.
- A recommendation needs tracking.
- A letter needs to go out.
- A biopsy result needs correlation.
- An overdue list needs attention.
- An audit question needs an answer.
- A manager needs visibility.
- A radiologist needs confidence that the pathway is being followed.
How We Work
A Conversation, Not a Pitch
A Mammologix conversation should feel different. We are not here to convince every facility to buy everything we offer. We are here to understand what your team is carrying, where time is being consumed, where follow-up work is getting heavy, and whether our support can make practical sense.
Some facilities need comprehensive tracking support.
Some need relief from patient communication work.
Some need stronger audit and reporting structure.
Some need help identifying overdue follow-up.
Some need clarification workflows for incomplete or conflicting information.
Some only need one part of what we do.
If Mammologix is the right fit, we will show you where. If we are not the right fit, we will say so. That is still a good conversation.
Start a Practical ConversationThe Real Cost
The Work Has a Cost Either Way
Most facilities do not think of internal follow-up work as a cost. It feels like Tuesday.
- Someone checks a list.
- Someone prints a letter.
- Someone verifies an address.
- Someone calls about a follow-up.
- Someone reviews a report.
- Someone prepares audit data.
- Someone updates a spreadsheet.
- Someone answers the same question again.
Because the people are already there, the work can start to feel free. It is not.
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Staff time is never zero.
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Manager attention is never zero.
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A technologist pulled away from patient-facing work is not zero.
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A navigator spending hours chasing incomplete information is not zero.
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A clerical employee printing, folding, mailing, documenting, and reconciling letters is not zero.
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A supervisor building reports after hours is not zero.
Zero is not the cost. Zero is the part that was never measured.
Hidden Workload
Where the Work Hides
The economics of where your people spend their time is the real question — not whether Mammologix has a fee.
The Letter Burden
Who prepares, verifies, formats, prints, mails, tracks, and documents patient communications?
The Report Cleanup
Who catches incomplete, incongruent, or contradictory information before it affects tracking, communication, or follow-up?
The Overdue List
Who knows which patients are overdue, what action was taken, and what still needs attention?
The Audit Scramble
Who prepares the data when MQSA, accreditation, physician review, internal reporting, or quality review comes due?
The Management Question
When leadership asks, "Where do we stand?" — who stops their day to build the answer?
What Mammologix Carries
What Moves Off Your Team's Plate
Mammologix helps carry operational work that often lands on already-busy staff.
Tracking Support
Breast imaging encounters, diagnostic recommendations, interventional procedures, pathology, addendums, follow-up status, overdue cases, and outcome documentation.
Communication Support
Patient notification letters, reminder letters, custom communication workflows, digital lay letter preparation, print/mail support, address processing, and communication documentation.
Clarification Support
Structured review coordination when patient reports contain incomplete, incongruent, or contradictory information that prevents accurate follow-up.
Compliance & Reporting Support
Mammography medical outcome audit support, MQSA-related reporting, accreditation support, standard reporting packages, and documentation visibility.
Navigation & Follow-Up Support
Overdue inquiry tools, follow-up monitoring, patient status workflows, and documented outreach support.
Supplemental Workflow Support
Custom inserts, special reports, custom programming, hand matching, variable printing, LDCT tracking, and proposal-based navigation services.
What Stays With You
Mammologix supports the work. Your facility remains in control. Your team keeps responsibility for clinical decisions, patient care direction, internal policies, regulatory obligations, data accuracy, and final operational oversight.
Mammologix does not replace your radiologists, managers, technologists, navigators, or compliance leaders. We support the work around them so they can see more, carry less, and focus attention where it matters most.
Security & Compliance
Trust Has to Be Built Into the Model
This work touches patient information, clinical recommendations, communication records, follow-up status, audit documentation, and regulatory readiness. That requires more than speed. It requires structure.
Mammologix is built around defined service terms, secure data handling, client data ownership, Business Associate Agreement provisions, data security measures, breach notification processes, data export procedures, and written approval requirements for custom work.
Your Data Remains Yours
Clients retain ownership of their data, including patient health information, imaging records, operational data, and practice-specific information.
PHI Is Handled Under a BAA Structure
Mammologix operates as a Business Associate when handling protected health information and includes a Business Associate Agreement structure in the service relationship.
Secure Data Transfer Is Part of the Workflow
Supported data exchange methods include HL7, sFTP, and fax-based workflows, with encrypted transmission and defined security measures.
Custom Work Requires Approval
Out-of-scope services and custom programming require estimate review and approval before work begins.
There Is an Exit Path
If services end, the Terms of Service provides a process for data export, post-termination access, and data handling.
Current Fee Basis
Pricing Follows the Work Performed
Mammologix does not hide the work inside a one-size-fits-all bundle. Clients select the services they need and are billed according to defined work units. You should not pay for work you do not use — and the work you do use should be visible.
| Work Unit | What It Represents | Current Fee Basis |
|---|---|---|
| Start-Up | Initial site configuration, onboarding, training, workflow setup, QA, and communication setup | $500 per site |
| Tracking | Breast imaging encounter placed into tracking | $2.28 per encounter |
| Clarification | Structured exception review coordination for incomplete, incongruent, or contradictory information | $2.28 per clarification |
| Lay Letter — Self-Service | Digital lay letter prepared for client handling | $0.65 per digital impression |
| Lay Letter — Premier | Full-service generation, printing, and mailing preparation | $1.12 per printed impression + postage |
| Postal & Delivery | USPS postage, certified mail, courier, carrier, or delivery costs | Current published / pass-through rates |
| Custom Inserts | Printed insert or communication component | $0.30–$2.00 per piece |
| Custom Programming & Configuration | Approved custom workflow, report, logic, or configuration work | $95 per approved hour |
| Hand Matching & Record Keeping | Manual matching and documentation when machine matching is not feasible or indicated | $1.00 per piece matched and documented |
| Variable Printing — Reports & Materials | Full-color variable printed pages and requested materials | $0.35 per printed page |
| LDCT Patient Tracking | LDCT tracking for eligible active mammography tracking clients | $15 per month per imaging site |
| Custom Patient Navigation | Specialized patient navigation services | Proposal-based |
Fees are based on the Mammologix Terms of Service and Fee Schedule. Final charges depend on selected services, actual usage, postage, delivery charges, approved custom work, and any applicable supplemental services.
What These Work Units Mean
What is an encounter?
A documented patient event or clinical record received and processed by Mammologix in support of communication, tracking, or compliance workflows. Generally based on a single patient visit involving one or more breast imaging procedures performed on the same day.
What is a clarification?
A structured exception-handling process used when a patient report contains incomplete, incongruent, or contradictory information that prevents accurate follow-up.
What is a digital impression?
A prepared digital page, letter, insert, or envelope made available for client handling through secure exchange.
What is a printed impression?
A prepared physical page, letter, insert, or envelope produced and prepared for physical mailing.
What is a piece?
A printed insert, matched document, communication component, or other itemized production activity.
What requires approval?
Custom programming, special configurations, out-of-scope services, and proposal-based work are estimated and approved before work begins.
Pricing Philosophy
Why We Price by the Work Instead of Hiding It in a Bundle
A flat price can look simple. But it can also hide the truth. Every facility does not generate the same workload.
Pricing by the work performed makes the model more transparent, more proportional, and easier to align with actual facility needs.
The goal is not to make everything look free. The goal is to make the work visible.
Better Questions to Ask
The Question Is Not “Can We Do This Ourselves?”
Most facilities can. That is not the real question. The better questions are:
- How much staff time does it consume?
- How consistently is it performed?
- How easily can you prove it was done?
- How much management attention does it require?
- What happens when key staff are out?
- How quickly can you answer audit, physician, or leadership questions?
- What patient-facing work is delayed because staff are carrying administrative follow-up?
- What would your team do with the time if part of this burden moved elsewhere?
The Process
What a Conversation With Mammologix Looks Like
We start with your workflow.
How do reports arrive?
How are recommendations tracked?
Who watches follow-up?
Who prepares letters?
Who documents communication?
Who handles overdue patients?
Who prepares audit data?
Who answers reporting requests?
Where does work slow down?
Where does staff time disappear?
Where does your team feel the pressure?
Then we help you understand which parts of the work may be better supported through Mammologix — no oversized package, no forced bundle, no assumption that every facility needs the same thing.
Common Questions
Questions Facilities Ask
Start With the Conversation
You do not have to know exactly what you need before you talk with us. Bring us your workflow, your pressure points, the questions your team keeps answering manually.
Full Terms, Fee Schedule & BAA
View the Mammologix Terms of Service, Fee Schedule, and Business Associate Agreement for complete service terms, billing basis, privacy provisions, data ownership, security measures, and contractual details.
View Terms of Service (PDF)