The Data Was Already There

A breast imaging facility was running its workflow across both an EMR and a PACS system — using each for different parts of how it tracked patients, managed imaging results, and identified cases that needed follow-up. For a while, the combination worked. Then the facility received notice that changes were coming to the PACS system. Some of the tools the team had built their workflow around would no longer be available in the same way.

The timing mattered. The team hadn't been over-relying on PACS features that were marginal to their work. They had been relying on them to identify patients who needed timely follow-up. Losing that visibility meant losing a piece of the navigation process they couldn't simply replace by asking a different system to do the same thing.

They turned to Mammologix with a direct question: "Can you help us?"

Mammologix was already receiving HL7 files from the facility. The information was already flowing. The tracking logic already existed. The question was whether it could be organized and surfaced in a way that let the team act faster.

Mammologix worked with the facility to map the workflow gap. What emerged quickly was that the facility's need closely mirrored processes Mammologix was already running in the background — but the output had never been made visible to the care team in real time. The data was there. The structure was there. The opportunity was to bring it forward.

Together, Mammologix and the facility developed a navigation workflow that surfaced key follow-up information as soon as it entered the system. Instead of waiting, searching, or reconciling disconnected tools, the team could identify the patient, understand the follow-up need, initiate contact, help schedule the next step, note the interaction, and move to the next case — in a single workflow.

The result was a faster, lower-friction navigation process. The team had access to information they could not pull from anywhere else in their system. Patients moved more quickly toward the care they needed. The facility closed the gap that the PACS change had created — and in doing so, built something better than what they had before.

Because the process worked, Mammologix was able to refine and extend the navigation tool beyond that single client. By the end of 2026, the goal is to make this navigation support available across the broader Mammologix client base. The same workflow can also be connected to pathology findings — creating a continuous tracking thread from imaging follow-up through biopsy outcomes and beyond.

The navigation platform built from that one facility's workflow challenge has already supported more than 100,000 patients.

What starts as a fix for one client's problem is often the clearest path to a better process for everyone. Mammologix navigation improves the same way it always has — by listening to a specific challenge, working with the data that's already there, and building something the team can actually use.