In the Field
Stories of tracking, communication, navigation, and compliance behind breast imaging.
Every situation below is real. No names, no facilities, no competitive intelligence — just the work, and what it takes to do it right.
Outcome audits, KPI visibility, and data accuracy.
A multi-site breast imaging network had a shared EMR across all locations. Patients were still falling through the cracks — invisibly, across silos, with no one connecting the picture. From request to a working cross-facility tracking model: 24 hours.
Read the storyA facility performing 3,750 mammograms a year had already decided to purchase an MRI unit. The question on the table was whether to add the breast coil accessory. They asked Mammologix for a volume estimate. The tracking data answered a different question entirely.
Read the storyLay letters, patient communication workflows, and documentation.
A two-site community imaging program performing 7,500 mammograms a year had a 55% annual screening return rate — 25 points below the ACR benchmark. The Director of Imaging wrote a letter. One mailing cycle later, more than one in five patients came back.
Read the storyA hospital-affiliated breast imaging program launched a breast cancer risk assessment communication initiative across 3 sites. Over 20 months and 100,000 communications later — and after solving a problem no one anticipated — it had grown to more than 12 sites across a tri-county area.
Read the storyA signed mammography report had been dictated, transcribed, and released. The body said normal. The assessment said biopsy immediately. Four hours later, Mammologix caught it. The patient never received a letter. This is not a rare event in the industry — it is a documented one.
Read the storyMQSA audits, inspection readiness, and regulatory compliance.
In 2013, a breast imaging practice with 8 interpreting physicians and 5,900 mammograms a year had redesigned its workflow around same-day care. On paper, their recall rate was less than 1%. That number was wrong — and so were three other key performance indicators.
Read the storyThe audit covered 27 facilities and 25 interpreting physicians. It was complete, accurate, and 200 pages long. The lead interpreting physician looked at it and asked: "How do I make sense out of all of this?" That question became a product.
Read the storyIn 2026, an MQSA inspector was on site. One interpreting physician's count had fallen approximately 120 interpretations short of the required 960. The gap had caught everyone off guard. Mammologix had 45 minutes to respond.
Read the storyYou won’t find our client list anywhere.
Not on this site, not in a press release, not in a case study with a logo stripped off. The same discretion we apply to that commitment is the discretion we apply to your data.
Our team has supported breast imaging centers since 1995. If it's not here, we probably know the answer.