Patient Communication
Guides on lay letters, patient notification workflows, breast density communication, MQSA communication requirements, and outreach documentation.
Guides on lay letters, patient notification workflows, breast density communication, MQSA communication requirements, and outreach documentation.
Talk to usFederal rules require every certified mammography facility to send patients a lay-language results letter. Most facilities have never scored one against a validated instrument. The PEMAT is free, takes about 20 minutes per document, and returns two scores and a remediation list.
Two words breast imaging results letters reach for first — positive and negative — mean the opposite to most patients of what they mean clinically. Here is what the evidence shows and what plain language looks like instead.
Patient compliance with recommended interval follow-up studies following a mammographic screening result is a critical public health challenge. This paper examines the three most consequential determinants of compliance as mediated through the written notification letter: health literacy alignment, emotional tone calibration, and the specificity and actionability of the clinical call to action.
An Australian study published in the February 2024 edition of the British Medical Journal (BMJ) questioned the narratives surrounding breast density notification, which sheds light on an evolving controversy regarding breast imaging practices.
Benefits of Recreating and Reframing Result Lay Letters. Have you given any consideration lately to letters used for communicating with examinees and whether they comply with requirements for notifying mammogram results to them?
Our team has supported breast imaging centers since 1995. If it's not here, we probably know the answer.